CRISIS MANAGEMENT, MODELS AND THEORIES

Consider these basic definitions from Webster’s Dictionary:

Crisis: A difficult or dangerous situation that needs serious attention
Risk: The possibility that something bad or unpleasant (such as an injury or a loss) will happen
Management: The act or skill of controlling and making decisions
Crisis and risk management are both involved with dealing with threats to an organization.  Depending on the threats faced, an organization can mitigate or eliminate the threat by implementing a management program. Both crisis and risk management deal with threats, but risk management deals with threats before the event occurs and crisis management deals with a threat as it unfolds or after the event occurs. Some of the types of crises can include natural phenomena, malfunctioning equipment, human error, confrontation (strikes, boycotts, etc.), malevolence (intentional efforts to harm a company), and flawed leadership. 

For this Assignment, you are to answer the following:

Explain the difference between risk and crisis management and the role of the National Response Framework and the National Incident Management System plays.
Do you consider crisis management a part of risk management? Justify your answer.
Describe the types of crises faced by your organization today. In your opinion, which type is the most important to be prepared for and why?
Assignment Expectations
Properly cite the quotations that you use to support your statements. Use in-text references as needed to support your points.

Length: This assignment should be 35 full pages, double-spaced, not counting the cover or reference page. Paper format: (a) Cover page, (b) Header, (c) Body. Including an Abstract page/opening. The abstract begins on a new page and includes the page header. The word Abstract (no bold, italics, underlining) is centered on the first line of the page.
On the next line begins a brief yet succinct summary (abstract) of the main points of the paper. The summary is a single double-spaced paragraph and is not indented. It is typically between 150 and 250 words and includes the research topic, research questions, participants, methods, results, data analysis, and conclusions.
References: At least two references should be included from academic sources (e.g., peer-reviewed journal articles). Required readings are included. Quoted material should not exceed 10% of the total paper (since the focus of these assignments is critical thinking). Use your own words and build on the ideas of others.  When material is copied verbatim from external sources, it MUST be enclosed in quotes. The references should be cited within the text and also listed at the end of the assignment in the References section (preferably in APA format). 

Organization: Subheadings should be used to organize your paper according to question.

Grammar and Spelling: While no points are deducted for minor errors, assignments are expected to adhere to standards guidelines of grammar, spelling, punctuation, and sentence syntax. Points may be deducted if grammar and spelling impact clarity.

The following items will be assessed in particular:

Relevanceall content is connected to the question.
Precisionspecific question is addressed.  Statements, facts, and statistics are specific and accurate.
Depth of discussionpoints that lead to deeper issues are presented and integrated.
Breadthmultiple perspectives and references, multiple issues and factors considered.
Evidencepoints are well supported with facts, statistics, and references.
Logicpresented discussion makes sense; conclusions are logically supported by premises, statements, or factual information.
Claritywriting is concise, understandable, and contains sufficient detail or examples.
Objectivityuse of first person and subjective bias is avoided.

 

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