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Discussion Board Topic: For any healthcare activity, three performance factors can be measured: structure, process, and outcome. Identify one structure measure, one process measure, and one outcome measure that could be used to evaluate the following hospital admission process and explain why you selected each measure.
Upon arrival, the patient reports to the hospital registration or admitting area. The patient completes paperwork and provides an insurance identification card, if insured. Often, patients register before the date of hospital admission to facilitate the registration process. An identification bracelet including the patient’s name and doctor’s name is placed around the patient’s wrist. Before any procedure is performed or any form of medical care is provided, the patient is asked to sign a consent form. If the patient is not feeling well, a family member or caregiver can help the patient comple
M3A1 Visual Display of Data
Discussion Board Topic: There are many different ways to display information. We all view things in different ways. For some of us, we would rather read about data, but for most of us, helping breakdown numbers or dense information into graphics is helpful.
What type of graph would you use to give a graphical representation of the following information? Why? Create a chart and paste it into the discussion or attach it as a separate file to the discussion post
100 admission to a pediatric hospital for the following reasons:
adominal and pelvic pain : 50
pain in the throat and chest: 25
non-Senile cataract: 10
neoplasm of the breast: 10
Senile cataract: 5
Textbook information: Chapter 4
Spath, Patrice. Introduction to Healthcare Quality Management, 2nd edition. Health Administration Press . 2013. ISBN-13: 978-1-56793-593-6
M3A2 Performance Evaluation
Discussion Board Topic: Explore the CMS Hospital Compare website and review the data for each measurement category. Which performance measures in these categories are most important to consumers of healthcare services? Which performance measures are least important to consumers? Are consumers using the data on the CMS Hospital Compare website to select a hospital? What other factors might influence consumer choice?
Textbook information: Chapter 4
Spath, Patrice. Introduction to Healthcare Quality Management, 2nd edition. Health Administration Press . 2013. ISBN-13: 978-1-56793-593-6
M5A1 Performance Improvement Tools
Discussion Board Topic: This week you read about "The Five Whys". Watch the following video to learn more. Using the "5 Why's" to ID the root cause of problems in healthcare.mov https://www.youtube.com/watch?v=OaeSq6kCYcM
In this discussion, explain how you would use "The Five Whys" in the following scenario:
Last month, the Electronic Health Records system was down for over 12 hours. This lead to many departments getting behind on their work and many performance goals NOT being met.
As CEO of Hospital XYZ you have a one-on-one meeting with the IT Director and his staff. How would you use "The 5 Whys" in this situation?
Textbook information: Chapter 6
Spath, Patrice. Introduction to Healthcare Quality Management, 2nd edition. Health Administration Press . 2013. ISBN-13: 978-1-56793-593-6
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