Balanced Scorecard Presentation
Create a 510 minute recorded presentation, detailing the results of the balanced scorecard analysis and making recommendations for quality improvement and risk reduction. Your presentation material should be 1012 slides in length.Preparation
Select a health care organization that has readily available data for the four categories from Kaplan and Norton’s 1996 model. Those categories are:
Financial performance measures.
Internal business processes.
Learning and growth.
Customer satisfaction.
You may wish to select your employer; however, please do not disclose proprietary data without prior written consent from your employer. You may wish to review the websites of large global organizations to research case study articles on best practices for organizations.
Instructions
PowerPoint Slides
To complete this assessment, you will develop a PowerPoint presentation with 1012 slides that describes how you would apply a balanced scorecard to your selected organization. Include the following in your PowerPoint presentation:
A brief description of the organization you selected.
Your balanced scorecard analysis of the organization, including how vision and strategy connect to the four balanced scorecard elements.
Four recommendations for the organization.
At least one APA-formatted in-text citation and accompanying, congruent APA-formatted reference.
reference-Kaplan, R. S., & Norton, D. P. (1996). Linking the balanced scorecard to strategy. California Management Review, 39(1), 5379.
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