Walmarts
Paper instructions:
For this assignment consider Walmarts mission and
strategy from the perspective of its internal business
processes
Once you’re reasonably clear on what’s involved,
think about your organization and its business
processes, and then:
Identify at least three objectives for improving the
organization’s internal business processes, and show
how they relate to the mission, vision and strategy of
the organization.
For each objective, develop at least one meaningful
performance measure (metric).
For each objective, identify at least one expected
level of performance (target).
For each objective, identify at least one new action
or program that needs to be developed to ensure
successful implementation of the organization’s strategy
(initiative).
Comment briefly on the relationships of the process
objectives that you’ve identified here to the finance
objectives that you identified in the Module 1 SLP
assignment and/or the customer service objectives that
you identified in the Module 2 SLP assignment. How
do they help to fulfill those objectives? If they don’t
(and they don’t have to), what makes them more
important than objectives that would relate to finance
or customer service?
Finally, do you wish to make any changes to your
Module 1 or Module 2 objective write-ups in light of
your Module 3 experience?
Here’s a table that you may wish to copy and fill in
(the boxes are expandable – take all the space you
need to be complete in your descriptions. No more
than 2-3 pages should be necessary.)
Objective
Measure
Target
Action
Relationships to other objectives
Revisions (if any) to Module 1 and/or Module 2
Objectives
Objective/Module
Measure
Target
Action
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